Gift Voucher

delivery

this product will be delivered electronically by email.

validity period

6 months

terms & conditions

i redeem

our gift vouchers may be redeemed against the value of bookings at our restaurant or purchases in our farm shop. please note they cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher, or replaced after expiry.

to redeem your gift voucher, kindly enter the voucher code(s) when checking out of our restaurant booking system or farm shop.

ii insufficient value

if your booking or purchase value exceeds the value of the redeemed gift voucher(s), the balance may be paid by bank transfer, PayPal, debit or credit cards.

iii excess or unused value

excess or unused value of our gift vouchers will not be refunded and cannot be attributed to future transactions.

iv single use only

our gift vouchers are valid for single use only.

due to different checkout requirements, the checkout systems for our restaurant and our farm shop are separate and independent from each other. this means each individual voucher can only be used for either restaurant bookings OR farm shop purchases, not both. we therefore recommend purchasing separate and multiple vouchers to optimise redemption flexibility for your gift recipient(s).

v validity period

our gift vouchers are valid for 6 months from the date of issue. expired vouchers cannot be used and will not be refunded.
the expiry date is shown on the gift voucher.

vi loss or theft

please keep your voucher serial number(s) safe from unauthorised redemption.

if you have lost your gift voucher(s) or suspect unauthorised activity, immediately notify us by phone or email providing proof of purchase and gift voucher serial number for verification. we’ll be happy to replace your lost gift vouchers should they remain unredeemed. unfortunately, redeemed gift vouchers cannot be replaced or refunded.

our contact details are in the footer below.