Terms of Service

i halal

all the meat we serve is halal but we are not a halal certified establishment. we also have friendly farm dogs on the property.

ii vegetarian, vegan & pescatarian

we are happy to accommodate vegetarian, vegan and pescatarian dietary requests if given sufficient notice.

please use the dietary restriction form when checking out of your communal lunch / event booking, or let us know your dietary restrictions in the course of making a private booking.

kindly note that we are unable to accommodate dietary restrictions for communal lunches / events specifically marked ‘dietary request unavailable’ on their booking pages.

iii nuts, gluten & dairy

we are not able to omit ingredients or otherwise change our recipes for guests with nut, gluten and dairy sensitivities, but we can offer alternative dishes if given sufficient notice. in any case, there is normally enough variety in our set menu to cater for everyone, including individuals with these sensitivities.

please use the dietary restriction form when checking out of your communal lunch / event booking, or let us know your dietary restrictions in the course of making a private booking.

kindly note that we are unable to accommodate dietary restrictions for communal lunches / events specifically marked ‘dietary request unavailable’ on their booking pages.

iv garlic & onion

we are unable to omit garlic and onion in dishes that contain them.

v allergies

as all our food is prepared in the same kitchens using the same equipment and utensils, we cannot guarantee that there is no trace of any one particular ingredient in any one dish, e.g. nuts. as such, our food is not suitable for anyone with severe food allergies.

by you:-

i private bookings on weekdays

private bookings on weekdays are cancellable with at least 30 days notice prior to the booked date, whereupon your deposit will be refunded minus an administrative charge of 4%. cancellation within 30 days of your booked date results in forfeiture of your deposit.

ii private bookings on weekends

private bookings on weekends are cancellable with at least 90 days notice prior to the booked date, whereupon your deposit will be refunded minus an administrative charge of 4%. cancellation within 90 days of your booked date results in forfeiture of your deposit.

iii communal lunches & events

all our communal lunches and events are for limited seats only therefore we cannot offer refunds if you are unable to attend after booking. however, you are welcome to transfer your place to family and friends, or keep your funds in credit for a future event, in which case please notify us at least 14 days before the date of the event you are unable to attend.

by us:-

we reserve the right to cancel your booking due to unforeseen circumstances such as insufficient numbers, pandemic, or inclement weather / hazardous haze levels. in this unlikely event, you will be notified beforehand and fully refunded.

our policy is that nannies and domestic helpers are guests. please include them in your guest count.

chauffeurs and bodyguards may be left out of your guest count provided they wait in our designated staff waiting area.

we are animal lovers and have a number of farm dogs on the property. although friendly to guests, they are nevertheless extremely territorial when it comes to other animals. we therefore do not allow guests to bring their pets. apologies.

balloons take centuries to biodegrade and damage wildlife. we have a no balloon policy at the farm. kindly do not bring balloons.

you are welcome to walk around our farm during your visit. however, please bear in mind that we are a working farm within the rainforest. this means not only will there be farm machinery at work, a large variety of jungle wildlife is also common. if you intend to explore, please wear appropriate outdoor clothing, comfortable covered footwear and stay on the footpaths. as there are unprotected waterways and an electrified fence surrounding the property, children must be accompanied by adults at all times.

our restaurant does not impose a dress code but we do recommend smart casual. we reserve the right to refuse entry to guests attired in a manner offensive to local custom and sensitivities.

i people

we want everyone to have an enjoyable experience at the farm and ask that guests treat each other and our staff with respect. our staff are an excellent bunch, and good humoured, but please be aware that some may not speak english.

ii garden

we take great care in the cultivation of our fresh produce. kindly help us by keeping off the planted beds. do not eat, touch or remove plants, vegetables, fruits, flowers, berries and leaves. please refrain from fishing or swimming in the ponds.